Articles
In a recent update to cPanel, AJAX scripting was implemented to make menus "slide" and "expand",...
Cannot send email (but can receive)For a long while we've encouraged all users to use SMTP Authentication whilst sending...
Changing your Email PasswordWe recommend regularly changing your email password, and using something strong and unique for...
Changing your MX recordIf you need your email to be delivered elsewhere and not processed through our server, but want...
Creating email addressesUse this tutorial to create POP3 and IMAP email addresses in your cPanel (all of our mailboxes...
Email Authentication to Prevent Spoofing (SPF & DKIM)Unfortunately it's often the case that spammers will use real addresses when they send out spam,...
Email fails intermittentlyIf your email service appears to be intermittent (and eventually stops altogether) then your...
Email not working since migrationWe understand the importance of a seamless email experience for your business or personal...
Email quota reports 0MB used, but account is over quotaIf your email account is reporting that you are over quota, but cPanel says you have used 0MB...
Managing your email vs spaceIf you keep filling up your email account or indeed your cPanel account, then this knowledgebase...
Retaining old emailWe don't retain all your old email by default at the moment (there may be a solution coming soon...
Setting up an Email ClientSetting up an email client sounds really complicated if you're not IT literate, but really it...
Turn on SMTP Authentication for your email accountTo prevent spammers using your email account we require that your email account uses SMTP...