How to clear your cache in Internet Explorer

This may be something we ask you to do if you're encoutering problems with your site.

If you are using Internet Explorer 6:

Open Internet Explorer 6 and go to Tools. Then select Internet Options, and select General.

Click Delete Files. Check the box next to Delete all offline content in the window that opens and click OK.

For Internet Explorer 7, 8 and 9:

Open Internet Explorer. Click on Tools in the top menu bar. Scroll down and select Internet Options. Click Delete under Browsing History. At the bottom, click Delete All, or mark the items you wish to delete, such as Temporary Internet Files and History, then click Delete or Yes.

Close Internet Explorer entirely and re-launch.

 

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Ping and traceroute in Windows

When trying to diagnose issues with your connectivity to our sites we may ask you to provide us...

Blocked by the Firewall / My Site is down!

  Blocked by our Security Measures This can happen for a variety of reasons, including breach...

Viewing Email Headers in Thunderbird

If we're trying to diagnose an email problem for you, we may ask you to provide the email headers...

Clearing your DNS Cache

If we've moved your site, or altered your DNS in any way you may find that you can't see that...

Server Down / Server Outage

If your site appears to be down and you are sure that: Your billing is all upto date. You...