Articles

 Changing your email address in our billing portal

You can update almost all of your personal details in our billing portal, with the exception of...

 I've forgotten my Client Area password, how do I recover it?

You can use the "Recover Password" link found at the bottom of the login page to the client...

 My account has been suspended!

There are a number of reasons why your account could have been suspended by our systems, these...

 Purchasing an SSL Certificate

We sell our SSL certificates on behalf of the issuing authorities, and because of the nature of...

 Regular Payments

Some clients find they don't check their email regularly enough to see their invoices come in and...

 When will my account be activated?

Most of our products are activated immediately after payment, occasionally orders are flagged up...

 Will my FuturePay Agreement pay for ......

A regular question we get asked by customers who have a WorldPay Futurepay agreement setup is...

 WorldPay / FuturePay agreement failing

We offer multiple methods of payment for your invoices at BetterWebSpace, by far the most popular...